Owl Charm

Shipping Policy

At Angelios Jewelry, we provide express worldwide shipping to ensure your orders arrive quickly and securely. Below is an overview of our updated shipping terms:

Processing Time

• After payment verification, orders take 2-4 business days to process and ship.
• Weekends and holidays are excluded from processing and delivery times.

Shipping Options & Delivery Times

• United States: Expedited Shipping (2-3 business days) - FREE
• Canada: Express Shipping (2-4 business days) - FREE
• International: International Express Shipping (2-4 business days) - FREE

A tracking number will be provided after dispatch for all orders.

Shipping Restrictions

• Russia and India: Shipping is unavailable due to shipping restrictions and high import fees.
• No Shipments to: India, China, and Brazil due to border regulations.

Additional Shipping Information

• Customs, Duties & Taxes: We are not responsible for duties/taxes incurred upon arrival at your location. Customs fees are non-refundable.
• Refused Shipments: If a shipment is refused due to unexpected import fees, original shipping costs, customs/duties, and return shipping charges will not be refunded.
• Lost or Stolen Packages: Angelios Jewelry is not responsible for packages lost, stolen, or damaged after delivery.

Important Notes

• Angelios Jewelry ensures all shipments are fully insured at no extra cost to customers.
• Customers should inspect deliveries upon receipt and refuse packages with visible damage or if the box is empty.
• Delivery times exclude weekends and holidays.

Sterling Silver Material Jewelry Care Guide

1. Regular Cleaning: Use a soft, lint-free cloth to gently polish your sterling silver jewelry. For more thorough cleaning, use a silver cleaner or a homemade solution of mild dish soap and warm water. Rinse thoroughly and dry completely.
2. Storage: Prevent tarnishing by storing your sterling silver in a cool, dry place, ideally in a tarnish-resistant cloth or bag. Keeping pieces separated prevents scratching.
3. Avoid Exposure: Sterling silver can tarnish when exposed to air, moisture, and certain chemicals. Remove your jewelry when applying perfumes, lotions, or when swimming or showering to prolong its shine.

Gold-Plated Sterling Silver (including Rose Gold and White Gold Plating) Jewelry Care Guide

1. Gentle Cleaning: Use a soft, dry cloth to clean your plated jewelry. Avoid using chemical cleaners, which can strip the plating. If necessary, lightly dampen the cloth with water and gently wipe the surface.
2. Prevent Wear: Gold plating can wear off over time, especially on rings and bracelets that see a lot of use. Avoid friction and direct contact with hard surfaces. Remove your jewelry during physical activities.
3. Avoid Chemicals and Water: Keep your gold-plated jewelry away from chemicals, including chlorine and cleaning agents. Remove your jewelry before swimming and showering. Perfumes and lotions can also affect the plating, so apply them before putting on your jewelry.

Gold Material Jewelry Care Guide

1. Cleaning: Solid gold jewelry can be cleaned with a solution of warm water and detergent-free soap. Soak your gold jewelry for about 15 minutes, then gently brush it with a soft-bristle brush. Rinse under warm running water and dry with a soft cloth.
2. Professional Care: Periodic professional cleaning and inspection can ensure that clasps, prongs, and mountings are secure. This is especially important for pieces with gemstones.
3. Storage: Store your gold jewelry separately in soft cloth bags or the original boxes to prevent scratches. Keep chains fastened to prevent tangling.

Additional Tips Across All Types

• Routine Checks: Regularly inspect your jewelry for any signs of wear or damage, such as loose stones or clasps, which can prevent loss.
• Insurance: Consider insuring valuable pieces against loss, theft, or damage, providing peace of mind for your most precious items.

Proper care and maintenance of your jewelry will ensure it remains beautiful and treasured for years to come. Each type of material requires specific care to maintain its lustre and integrity, so it's important to follow these guidelines closely.

ALL PURCHASES OF SILVER JEWELRY

If your product damages, or breaks, guarantee entitles you to a one-time replacement of the same product -all that we ask is you cover the shipping cost, that's all! If for any reason we no longer carry the item, you are permitted to exchange your piece for another of equal or lesser value.

Lifetime Warranty does not apply to lost or stolen items